USA Industrial Supply Shipping Policy

Please Read Carefully: The purchaser (you) of our store items must agree to the terms as described. If you do not agree with the terms, please DO NOT make a purchase.

Payment Methods: We will accept Visa, Master Card, American Express and Discover. Item(s) will be shipped when funds have cleared.

If you have questions concerning any of our products, please ask before purchasing!

Most of the items we offer are obtained by those who are liquidating excess, overstock inventory or discontinued items. These are unused items in their original packaging, and we can not guarantee their warranties will be honored by the manufacturer. In some cases, the packaging may have flaws and cannot be displayed in a retail setting. We do our best to ensure the item within is not damaged.
We are not dealers or distributors of the items that we sell. We are not experts, specialists, or authorities in any particular field.
PURCHASED ITEMS CAN ONLY BE RETURNED WITHIN 5 BUSINESS DAYS OF RECEIVING IT.
We do make every effort to provide precise descriptions and quality photographs.
To protect the value of these items, we do not and will not be able to identify underlying problems.
We assume no responsibility for damage or actions resulting from the use or misuse of items sold.
Some items may be old stock and as such may have hidden defects or hazards that are not obvious. We are not able or qualified to make assessments of fitness of purpose or applicability for the items that we sell. It is the responsibility of the buyer to determine the applicability and fitness of purpose of each item to his/her particular use.

A few important notes regarding our Shipping & Return Policy:

We only ship within the continental U.S. plus Hawaii and Alaska.
Shipping prices will differ depending on zip code in the United States.
Illinois residents are required to pay state tax of 7.25%.
You can also arrange for local pick-up directly from our location.
You will be required to pay state tax of 7.25% plus a $2.50 handling fee.
Please contact us regarding shipping charges for packages destined to Alaska or Hawaii.
The actual charges may differ from the amount calculated through the shopping cart.
We will not issue refunds for uninsured items that have been damaged during shipping and it is recommend that you insure your package for the full amount of purchase.
Shipping insurance will be REQUIRED for items over $100. Items that are not insured and are damaged during shipping are not eligible for refunds. NO EXCEPTIONS.
Shipping & Tracking info will be sent to you by email from UPS or the US Post Office, which ever applies.

Please email us at cservice@usaindustrialsupply.com for all questions, shipping quotes and/or to schedule a pick-up for this item.

Please Note: Orders are not processed for shipment on weekends and holidays. Checkouts on Friday will be processed on Monday.

We do not ship on the following Holidays:

New Year's Eve and New Year's Day
Memorial Day
July 4th
Labor Day
Thanksgiving and the Friday after Thanksgiving
Christmas Eve and Christmas Day